FAQ
Questions, answered.
Everything you need to know about working with Cactus Ridge. Don’t see your question? Call 623-323-1916 and we’ll help.
Do you supply the cleaning products?
Yes. Our team arrives with all of the cleaning products and equipment needed for your clean. If you’d prefer we use specific products in your home, just let us know.
What if I have pets?
Please let us know about any pets before your first visit. For everyone’s safety, we may ask that pets be kept in a separate room or crate during your clean.
How do I get a price?
Request a fast quote and tell us about your home. Every quote is tailored to your home and the service you need, so your price reflects your actual home.
Do I need to be home during the clean?
Not at all. You’re welcome to provide a key, door code, or garage code so we can clean while you’re away. All access information is kept strictly confidential.
Are your cleaners vetted?
Yes. Every member of our team is carefully vetted before they ever work in a client’s home.
Do you clean offices or commercial spaces?
No. We work exclusively in residential homes, and that focus is what allows us to maintain such a high standard.
What is your cancellation policy?
We kindly ask for at least 48 hours’ notice to cancel or reschedule an appointment. Changes made with less than 48 hours’ notice are subject to a $150 cancellation fee.
Do you work with realtors, property managers, and builders?
Yes. We partner with realtors, property managers, home builders, and remodelers on listing-ready cleans, tenant turnovers, and post-construction cleanups.
Ready to get your time back?
Tell us about your home, and we’ll put together a custom quote, fast.
Get a fast quote